- Your personal details,
- What's gone wrong and
- What you want us to do to put things right.
If your complaint is in relation to a regulatory matter, then the complaint will be investigated jointly with our regulatory principal Share In Ltd and we will be working with them to attempt to resolve matters.
- A consumer
- A business employing fewer than 10 persons that has an annual turnover that doesn't exceed €2 million
- If you are unsure whether the FOS will consider your complaint, please contact them directly for advice. The service the FOS provides is free and impartial and contacting them at any stage of your complaint will not affect your legal rights. The contact details for the FOS are:
South Quay Plaza
183 Marsh Wall
London
E14 9SR Their phone numbers are +44 (0)300 123 9123 or +44 (0)800 023 4567. You can send an email to: complaint.info@financial-ombudsman.org.uk
We're here to help. Get in touch and we’ll get back to you as soon as we can.
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